Cancellation Policy

Weather

Weather is unpredictable. In regards to diving in the Florida Keys we are focused primarily on wind speed and direction. There are times when it is beautiful on land but due to offshore winds it is too dangerous to dive and trips are cancelled for safety. In the event conditions are sportier than normal (3ft+ seas) you will be given the option to reschedule to a different day.

Rescheduling –

You may reschedule your trip anytime more than 7 days before your departure date. If you are unable to reschedule a raincheck can be provided that is valid for 3 years. If less than 7 days but more than 72 hours before your departure date there will be a 25% rescheduling fee. If less than 72 hours but more than 24 hours before your departure time there will be a 50% rescheduling fee. Rescheduling is not allowed on the date of departure.

Refunds –

All refunds are subject to a 10% processing fee including when trips are cancelled due to weather. In the event of weather cancellation rainchecks are offered and are valid for 2 years.

Cancellations –

You may cancel your trip anytime more than 7 days before your departure date. There will be a 10% processing fee.

There are absolutely no refunds for seasickness